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How do I get a cargo insurance quote online?
Can I get a Certificate of Insurance online?
Can I pay the insurance premium by Echeck?
Can I report a loss online?
When I submit an online Form, do I fill it in English?
What is a "Full" or "Less-than-Full" container load?
What are the commodities eligible for instant quote?

How do I get a cargo insurance quote online?

At the current phase, we only offer instant quotes on certain restricted commodities from/to the Far East to/from United States. Please read our policy carefully to determine the eligibility. If your shipped cargo is not on our eligibility list, you should fill out the online application for our approval.  

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Can I get a Certificate of Insurance online?
Yes. After your order is approved by the Underwriter, we will download the Certificate to your account. Login to your account to view or print it out.
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Can I pay the insurance premium by Echeck?
Yes. You can fax your check copy to our office and we will approve your order within 8 hours.
Our Fax No. is 626-653-0707. You can download the Echeck form click here.
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Can I report a loss online?

Yes. You can click the Claims button. On the Claims page you have three choices: 

1.Submit a General Liability Notice of Occurrence by fax.

2.Submit an Automobile Loss Notice by fax.

3.Submit a Property Loss Notice Form by fax.

 

For online submission, you can fill out the simple questionnaire with some description of the loss and then send it.

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When I submit an online Form, do I fill it in English?

Yes. Although  we have a bilingual web-server, all forms must be filled out in English.   

 

 

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What is a "Full" or "Less-than-Full" container load?
A Full Container Load (FCL) means that your goods are the only cargo being shipped inside that shipping container. A Less-Than-Full Container Load (LCL) means that your cargo is being shipped along with other shipper´s goods inside the same shipping container. On the quote screen, consider LTL truckloads as "Less than Full" and any shipment by aircraft as "Full" for the purpose of insurance.
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What are the commodities eligible for instant quote?

At the current stage, we only offer instant quotation to the commodities listed here with a geographic limitation. (to/from the Far East only):

Luggage (行李) , Food (食品) , Furniture (家具) , Electric or Appliance (家用電器) , Garments (服裝類) , Paper Products or Waste Paper (紙品或廢紙) , Toys (玩具) , Sporting Goods (運動器材) , Computer Hardware or Peripherals (電腦硬件及電腦配件) , Shoes and Footwear (鞋) , General Gift Items (禮品) , Hand Tools (手工工具) , Food Supplements (健康食品) , Dry Food (干貨) , Construction Supplies (建材) , Auto Parts (汽車配件)

All cargo shipped must be new and unused. No second-hand or used goods allowed.

 

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